Docs / Instagram

Connect Instagram inside Edmund Ng

Authorize Edmund Ng to access your Instagram Direct Messages so chatbot flows can read and reply in the inbox.

Updated 1 min read

This guide explains how to connect your Instagram account in Edmund Ng so the platform can read and write Instagram Direct Messages (DMs) for your automations.

Prerequisites

Connect the channel

  1. Log in to Edmund Ng.
  2. Open Channels (or integrations) and choose Instagram.
  3. Start the OAuth flow and approve Instagram messaging permissions.
  4. Select the Instagram profile that matches your business.
  5. Save the channel and send a test DM from another account to verify Edmund Ng receives it.

Security note

Only grant access to trusted team members. Rotate Meta passwords and review Business Settings → Integrations if you disconnect Edmund Ng.

More detail: How to connect an Instagram business account to Edmund Ng.