Connect Instagram inside Edmund Ng
Authorize Edmund Ng to access your Instagram Direct Messages so chatbot flows can read and reply in the inbox.
Updated 1 min read
This guide explains how to connect your Instagram account in Edmund Ng so the platform can read and write Instagram Direct Messages (DMs) for your automations.
Prerequisites
- Instagram is a professional account: upgrade if needed.
- Instagram is linked to your Facebook Page: connect Instagram to the Page.
- You can sign in with a Meta account that has permission to manage that Page and Instagram asset.
Connect the channel
- Log in to Edmund Ng.
- Open Channels (or integrations) and choose Instagram.
- Start the OAuth flow and approve Instagram messaging permissions.
- Select the Instagram profile that matches your business.
- Save the channel and send a test DM from another account to verify Edmund Ng receives it.
Security note
Only grant access to trusted team members. Rotate Meta passwords and review Business Settings → Integrations if you disconnect Edmund Ng.
More detail: How to connect an Instagram business account to Edmund Ng.
